Fraud Alerts

Tri Counties Bank Is Protected Against the Heartbleed Bug

What is the Heartbleed Bug?
On April 7, 2014, researchers disclosed a serious weakness in OpenSSL, a technology that powers the encryption of data transfer across much of the Internet. This vulnerability is commonly known as the “Heartbleed Bug" and could potentially allow attackers to retrieve sensitive information from encrypted communications.

Is Tri Counties Bank safe?
Yes. The Tri Counties Bank Information Security Team has carefully scanned our systems for any vulnerability to the Heartbleed Bug and has found that no services are at risk, including all online banking applications.

Should I be concerned?
Yes. It’s important to note that many people use the same password on more than one website. So, even if a website didn’t reveal your login information, a hacker might obtain it from another affected site if you used the same password. That’s why we strongly recommend that you never use the same password twice.

Should I change all of my passwords?
While we recommend that you change your passwords, not all websites have been updated yet to protect against this vulnerability. The best advice we can give you is to change your most important website passwords immediately, including email, bank accounts, ecommerce and other sites that store your most sensitive information.

What else should I do?
Be on the lookout for other scams. Given the growing public awareness of this bug, it’s likely that phishers and other con artists will take full advantage of the situation. Avoid responding to email invitations to reset your passwords. Instead, visit the site manually, either using a trusted bookmark or searching for the site in question.

Be prepared. Stay informed.
We will continue to focus on protecting your data, and we encourage you to be vigilant by regularly changing your passwords and monitoring your online accounts for any suspicious activity. Together, we can better safeguard ourselves against the Heartbleed Bug and any future Internet vulnerabilities.

ID Spoofing

Please take precautions before giving out any personal information over the phone.

Scam artists can fake a number on your caller ID system using a special device or phone application – and this scam even has a name, “ID spoofing.” These callers are criminals and may be “fishing” for personal financial information.

If you ever receive an unsolicited phone call from a caller identifying themselves as an employee of Tri Counties Bank, and you suspect the call is part of a scam, contact us at (800) 922-8742 to talk with one of our authorized representatives.

We protect your private information

Maintaining the security of our customers’ private information is one of our top priorities. Tri Counties Bank will never initiate a call to you and ask you for your social security number, your account number or other personal information.

We discourage all consumers from providing personal information over the telephone (unless the nature of the call and the party that you are speaking to are clearly known to you). If there is any doubt in your mind, hang up immediately, and call Tri Counties Bank at (800) 922-8742 to verify.

Don't Be an On-line Victim

View the How to Guard Against Internet Thieves and Electronic Scams presentation.