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Your security is our priority. Please remember: Tri Counties Bank will never call to ask for your User ID, password, PIN, or one-time passcode, or any other sensitive information. If you receive a suspicious call, simply hang up and contact us directly at 1‑800‑922‑8742 to confirm communication. Stay safe and learn more.

Your security is our priority. Please remember: Tri Counties Bank will never call to ask for your User ID, password, PIN, or one-time passcode, or any other sensitive information. If you receive a suspicious call, simply hang up and contact us directly at 1‑800‑922‑8742 to confirm communication. Stay safe and learn more.

A security lock and shieldHow to Navigate 2 Common Financial Scams

published in Security
 

Financial scams come in various forms, often cleverly disguised as legitimate opportunities or urgent requests, making it challenging to discern friend from foe. Become empowered with the knowledge to recognize and respond to these common scams.

Scam #1: Suspicious Account Activity Call

Your phone’s caller ID displays the name of Tri Counties Bank or some other financial institution. Perhaps the voice on the other end is calm and professional, claiming to be from a fraud investigations department, and purports that there has been suspicious activity on your account. The caller urgently insists on verifying your account details or personal info.

Red Flags

  • Caller ID Deception: Scammers can manipulate caller IDs to appear legitimate.
  • Urgent Verification: The caller insists that you provide sensitive information during an unsolicited call.

How to protect yourself:

  • Don’t let urgency cloud your judgment.
  • Don’t provide your account details or personal information to unsolicited callers.
  • Hang up and call the bank to discuss any concerns (You can call Tri Counties Bank at 1-800-922-8742).
  • Remember: Tri Counties Bank will never text, email or call you asking for personal information.

Scam #2: Code Request Trick

A caller identifies themselves as a Tri Counties Bank (or representative from another financial institution) calling for a seemingly legitimate reason. They request a verification code sent to your phone to verify your identity.

Red Flags

  • Unsolicited Call: You didn’t initiate this contact.
  • Code Request: The caller asks for a verification code sent to your phone. The scammer may be trying to gain access to your Mobile or Online Banking account.

How to protect yourself:

  • Never share verification codes with others.
  • Hang up and call the bank to discuss any concerns (You can call Tri Counties Bank at 1-800-922-8742).

Scammers try to exploit your trust and create a false urgency. It’s essential to:

  • Remain vigilant
  • Question unexpected calls
  • Verify suspicious communication

Share the knowledge with your friends and family. Together, we can create a safer financial landscape for all.

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If you think you have received suspicious communication from Tri Counties Bank, call us directly at 1-800-922-8742 or contact your local branch.